Terms of Service

You must be at least 18 years old, or have the consent of a parent or legal guardian, to create an account or place an order. By placing an order, you represent that you meet these requirements.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or fraud risk.

Product listings, prices, and availability are subject to change without notice. We reserve the right to limit quantities, refuse or cancel any order, and to correct pricing or description errors at any time — including after an order has been placed. If we cancel an order after payment, we will refund you in full.

Trading card singles are graded by condition (NM, LP, MP, HP, DM) or by a third-party grading service. While we make every reasonable effort to describe condition accurately, minor variation is inherent to the medium.

We accept the payment methods displayed at checkout. The price shown is the price you pay, regardless of payment method, both online and in store. We do not add a surcharge for card payments.

You are responsible for any applicable sales tax, which is calculated at checkout based on your shipping or pickup location.

Orders are fulfilled either by shipping carrier or by in-store pickup at 178 W Main St, Patchogue, NY 11772. Estimated shipping times are estimates only and not guaranteed. Risk of loss passes to you when the package is handed to the carrier.

Sealed products in their original, unopened condition may be returned within 14 days of delivery for a refund, less return shipping. Singles, graded slabs, and event entries are final sale. If an item arrives damaged or materially different from its listing, contact us within 7 days of delivery and we will make it right.

Refunds are issued to the original payment method within 5 business days of our receipt and inspection of the returned item.

Loyalty points and rewards have no cash value, cannot be transferred, and may be modified or discontinued at any time. Loyalty vouchers are valid only when applied at checkout and cannot be combined with certain promotions.

In-store events may have additional rules (entry fees, deck construction, conduct expectations). By participating you agree to follow event-specific rules and the directions of staff and judges. We may remove participants for unsportsmanlike conduct without refund.

You agree not to:

• Use the site to violate any law or regulation.
• Attempt to gain unauthorized access to any part of the site, other accounts, or our infrastructure.
• Scrape, harvest, or copy site content other than for personal, non-commercial use.
• Interfere with the site's operation, including by submitting malware, conducting denial-of-service attacks, or abusing our rate limits.

We may restrict, suspend, or ban an account, IP address, or browser ("device") from accessing the services if we reasonably believe it has been used for:

• Fraudulent payment, identity, or chargeback activity.
• Theft, threats, harassment, or other behavior that endangers staff, customers, or our property — including incidents that occur in our physical store.
• Repeated violations of these Terms or event rules.
• Abuse of our loyalty program, coupons, or pre-order limits (e.g. multi-account stacking).
• A request from law enforcement.

When we issue a restriction, the affected user is shown the specific reason on the sign-in screen and, when applicable, in a notice email sent to the address on the account. To appeal, reply to that email from the same address. We aim to respond to appeals within five business days. Restrictions may have an expiry date or remain in place until lifted by the team.

When you create an account, place an order, or contact us, you agree that we may send you operational emails about your account and orders (verification codes, shipping updates, order receipts, account-restriction notices, and replies to support inquiries). These are not marketing messages and you cannot unsubscribe from them while you have an active account or open order. Marketing emails, when offered, will always include an unsubscribe link and are governed by our Privacy Policy.

All site content (logos, design, copy, photography) is owned by The Card Collective NY or its licensors and is protected by intellectual property laws. Trading card artwork and trademarks belong to their respective publishers and are used here under nominative fair use to identify products for sale.

Our services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, except as required by law.

To the maximum extent permitted by law, The Card Collective NY and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the services. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

You agree to indemnify and hold harmless The Card Collective NY, its officers, employees, and partners from any claim, loss, or expense arising out of your breach of these Terms or your misuse of the services.

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Suffolk County, New York.

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of our services after changes are posted means you accept the updated Terms.

If you have questions about these Terms, contact us at:

The Card Collective NY
178 W Main St
Patchogue, NY 11772
Email: info@cardcollectiveny.com
Phone: (631) 740-0723